Website Terms & Conditions
Hi there! This website https://www.tummyrescue.com.au/ , which I have put my heart & soul into , is owned and operated by me, Danielle Elliott - Tummy Rescue 16 243 665 954 .If you have any questions or need further information, please contact:
Danielle Elliott
Clinic & postal address: Cross Road Chiropractic, 463 Cross Road, South Plympton 5038 SA
Email: tummyrescue@gmail.com
Phone: clinic reception (08) 8297 3168
This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and I care about making sure we both know where we stand.
When you visit this website to use my services or purchase my products you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.
These terms may be changed or modified from time to time. Please check back regularly to ensure you are aware of any changes.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
Website Content Disclaimer
I provide information in the form of articles and links to podcasts and webinars. I also include links to resources created by other professionals, that I feel will benefit and support you. You will also find delicious gluten and dairy free recipes.
The information shared on my website is provided solely to educate you and help you find possible answers to your health concerns. I provide this information, as I am passionate about helping people realise there are other ways to improve your health. The resources are there to support and inspire you to enjoy your health journey.
I take lots of care to provide valuable information but I cannot be responsible for the use that you make of that information. Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances. [You can make this stronger by adding references to your actual business… for example “Please understand that generalised fitness information is never a substitute for personal training tailored to your personal situation.”] There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services or products. Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results. While I take all reasonable care to ensure that the information I provide is accurate, relevant and up-to-date, I make no guarantees in this regard and disclaim any legal liability for any inaccuracy, incompleteness or error. If you find something that seems problematic, it would be very helpful if you let me know! I may modify the content provided on this website at any time, including altering or deleting it without notice.
Visitor Responsibilities
Before making any changes to your diet or taking supplements you should seek the advice of a relevant health professional, like myself who understands possible contraindications and interactions. I do not advise going dairy free or gluten free before investigating possible health conditions, that you need to be aware of before changing your diet. Health advice needs to be specific to the individual and where you are in their health journey. What is great for one person may not be the best for you right now.
Downloads
I take every care to ensure the content I provide is safe, but I am not responsible for viruses or any other damage which might occur as a result of you downloading material from my site. Please make sure you maintain adequate internet security.
External Links
I am not responsible for the content of any external sites that may be linked to my website. Please make sure you maintain adequate internet security on your devices.
Disclaimer for Services
Professional Consultations- this is where we work one on one to work out what is causing your health issues and how we can work together to improve your symptoms. These consultations take into account your full health history, medications, dietary needs and medical conditions. Gluten Free and Happy - this book is intended as a resource for those newly diagnosed with Coeliac Disease or Non-Coeliac Gluten Sensitivity. It helps you navigate your new Gluten Free world.
My services and products are there to help you find answers to your health concerns. Working with me personally ensures you get the best healthcare that is tailored specifically to your needs and current situation.
My Qualifications and Responsibility
Advanced Diploma of Western Herbal Medicine
Advanced Diploma of Naturopathy
SIBO Doctor- SIBO Mastery Certificate
Writer for multiple practitioner companies to educate practitioners
Interviewed as a gut health expert for multiple podcasts and online summits
Self-published my book “Gluten Free and Happy”
Ambassador for ATMS Natural Medicine Week 2021
ATMS Fellow
I endeavor to provide up to date researched and study-based information. Although I do my best to ensure information is correct and updated regularly, there may be things I miss. If you notice anything, feel free to email me. I practice with your best interest at heart, I research your case thoroughly and follow the ATMS code of conduct to ensure you are well cared for to the best of my ability and within my scope of practice.
Your Responsibility
Happy' will be relevant or suit everyone. A consult is the best way to get help and guidance for your specific circumstances. Natural supplements are relatively safe but can still have contraindications with certain medications or medical conditions. Please consult with a healthcare practitioner before making changes to your diet or starting new supplements.
Important Information
If during the course of your treatment, your symptoms change or anything concerns you, before stopping treatment, your first step is to email me and inform me of what is happening. At any point, you are prescribed a new medication, please notify me by email or ask clinic staff for a call back, so I can check for any potential interactions.
LIMITATIONS
Information contained within my book, on my podcasts, webinars or on my website are not a substitute for, one on one health advice that occurs during a consultation and is specific to you.
SUITABILITY
Regardless of what you have been told, you do not have to put up with the symptoms of Irritable Bowel Syndrome (IBS) or Small Intestine Bacterial Overgrowth (SIBO). As a Naturopath I have many tools to reduce & calm your symptoms, repair & soothe your gut and restore the function of your digestive system. Most importantly, together we will investigate and address your underlying causes. This gives you the best chance at having long term freedom from your tummy troubles.
UNSUITABILITY
A consultation and treatment will involve active participation on your part. Treatment involves taking supplements and being open to making lifestyle and dietary changes in needed. I do my best to make steps easy to take for each individual but we need to work together and put in the time and effort to help you heal.
Intellectual Property
COPYRIGHT
The content of this website is protected by copyright, with all rights reserved. You may not copy or reproduce any part of my content without my written consent. Commercial exploitation of my content in any way that competes with my business is strictly prohibited. You are welcome to share blog posts or other publicly available content through social media, but you must provide a link back to this website
Payment Terms
Payment for my E-book and Hard Copy book is via PayPal & uses the security systems they have in place. I do not collect any payment information. All information is dealt with according to their privacy policy. Their privacy policy and security information can be found here:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
SHIPPING
If your book does not arrive or arrives damaged, please let me know as soon as possible, by sending me and email to tummyrescue@gmail.com , so that I can help rectify the situation.
Appointment Policies
APPOINTMENTS
Our clinic asks that you give us at least 4 hours notice if you cannot attend your consult or need to reschedule. Please contact clinic reception on (08) 8297 3164 and staff will be able to help you reschedule your appointment. This is to ensure I can offer this time to someone who would appreciate seeing me earlier. If you are a 'no show' whether in clinic or online, your first instance you will be invoiced for half the consult fee (initial consult will be a $50 “no show” fee), the second occasion you will be invoiced the full consult fee, after which you will need to pay for your consult at time of booking. I understand an appointment can slip our mind or we have a true emergency and you can't let us know. Our clinic is not unreasonable and we will accept that this happens from time to time, as a normal part of life. I will always be fair.
Refund Policy & Consumer Guarantees
If a consult cannot go ahead or continue due to issues with phone or internet connection, we will find another suitable time to reschedule. If you purchased a hard copy my book and it arrives damaged, please send me a photo of the damage via email and I will arrange another to be sent out to you. If you book did not arrive, then please send me an email and I will look into it and make sure you receive your copy. If you have purchased a digital copy of my book and are having difficulty opening the file or you did not receive the link to download it, please notify me via email.
INVITATION TO DISCUSS PROBLEM
If you have any concerns about instructions or recommendations I have given you, or with how you are responding to a supplement, please get in touch with me via email or by calling the clinic phone number. I will respond as soon as I can so we can discuss your issue and work out how best to proceed.
Dispute Resolution & Jurisdiction
(i) If either of us have any concerns arising out of these terms, your use of my website or my provision of products or services, we agree that we shall communicate with the intention of making a genuine effort to seek a win/win solution and resolve any dispute by negotiation and discussion.
(ii) To let me know you have concerns, please contact me via email at tummyrescue@gmail.com or alternatively you can call clinic reception on (08) 8297 3164 and ask to speak with me.
(iii) My association, the Australian Traditional Medicine Society also provides a complaint procedure here: https://www.atms.com.au/about-us/complaints/
(iv) All information exchanged during this negotiation process or any subsequent dispute resolution process, shall be regarded as “without prejudice” communications for the purpose of settlement negotiations and shall be treated as confidential by everyone involved and their representatives, unless otherwise required by law. However, evidence that is independently admissible or discoverable shall not be rendered inadmissible or non-discoverable by virtue of its use during the dispute resolution process.
(v) If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an independent accredited mediator, seeking online dispute resolution or mediation by telephone if we are not both in South Australia, Australia.
(vi) The mediator is to be appointed by agreement between us or, failing agreement within 21 days of the negotiation period ending, the person initiating the dispute will seek the appointment of a dispute resolution professional by the President of the Law Society of South Australia or similar neutral authority.
(vii) We agree to share all the costs of mediation equally between us.
(viii) We agree that neither of us will commence legal action until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.
(ix) Everyone involved in the dispute agrees that they will not publicly or privately disparage any other party or anyone associated with them, and will act in good faith to refrain from any conduct or communication which might reasonably be expected to interfere with any other party’s business or personal interests.
(x) This agreement is subject to the governing law of South Australia. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of South Australia, and the Commonwealth of Australia, will have exclusive jurisdiction.